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Site Down? Do This Before Contacting Support…

Wed, 16 Apr 2008 10:00:02 +0000
Having issues with random downtime or errors with your web site, but every time you contact hosting support they say:
“Well, all is fine on this end - nothing we can do.”
If you find yourself in these shoes, what you need to do is paint a better picture of the problems when they are happening ...]

Thats a good addon service, and you should select hostican hosting as your next ecommerce web hosting.

Twitter is Misbehaving and I Blame Joyent! (Or, Hosting Providers as Venture Capitalists)

Wed, 14 Mar 2007 20:25:00 -0400

Dave Young from Joyent recently blogged about Twitter's use of Joyent Accelerators. Accelerators are Solaris Containers on Sun Fire X4100s with Sun Fire X4500s (also known as "Thumpers") for storage. Joyent promises on-demand, no-leash computing and offers virtual servers for as little as $45/month (includes 256 MB RAM, 5 GB storage, 15 GB bandwidth). It sounds pretty cool - and check out the video of Dave and Jason on Sun's website!

The problem is, after reading Dave's post, I think of him every time Twitter is down. Which, as many of his readers pointed out, happens often. Dave says us complainers are missing the point. Twitter is growing like crazy! It serves 4,000+ requests per second! That's a lot - and Joyent helped get them there! Unfortunately (or fortunately?), Twitter users' demand seems to exceed its already-substantial capacity.

If I were Dave, I'd move Twitter to as many XXL Accelerator Sparcs as it takes. Having come a long way just doesn't make good enough PR fodder when you've got John Edwards live blogging from the campaign trail ("About to make remarks at the Int'l Assoc. of Firefighters. Then remarks at the Boilermakers conference.").

A few months ago, I was telling Steve Kahan over at The Planet that he ought to turn a couple of his sales reps into venture capitalists, of sorts. These folks would scan the customer database for major brand names as well as up and coming influencers. They'd proactively monitor these VIPs' infrastructure and offer free scalability advice and migration assistance. They'd set up an invitation-only beta program and strong arm Dell into providing test units of its latest gear. They'd research these customers' industries and make introductions if they come across people in similar markets...

More recently, RedMonk analyst James Governor suggested something much more radical. Forget that beta program; how about long-term loans for future movers and shakers? And instead of my idea of creating case studies out of The Planet's great working relationships with today's news-makers, take a great leap forward to the open source hardware business model. Put your tools in the hands of tomorrow's innovators. You need to do this quickly, because you're competing with Jeff Barr. In Joyent's case, I have no doubt that last part is true...

PS - It just occurred to me that SoftLayer, in particular, might have much to gain from being a patron to soon-to-be influencers. Softlayer announced a private meet me room a few weeks ago, where developers of different SoftLayer-hosted applications can interconnect without incurring bandwidth charges. So if someone's created a community that many others are eager to extend and/or leverage, wouldn't it be worthwhile for SoftLayer to make itself that community's home base?

PPS - Hosted Solutions, too! It's cool that they're spearheading the Carolina SaaS User Group, but I think what would really enhance their appeal is if they hosted the most-mash-upped apps.

Bandwidth Or Data Transfer - Which is Which?

Sat, 07 Oct 2006 21:13:49 +0000
Bandwidth Or Data Transfer - Which is Which?
Too often web hosts talk about bandwidth and data transfer in the same breath but truth be known they are different although very closely related. Bandwidth is how much data can be transferred at a time and data transfer is how much data is being transferred.
Think of it this ...]

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PlanetStream Streaming Media

Wed, 13 Feb 2008 08:41:25 -0600
Created by PlanetStream, provider on online video & audio streaming services. Provides news, tips and advice, user stories, etc. related to use of streaming media on the web.

Systems Administrator

Wed, 07 May 2008 09:09:20 EST

NeoSpire is a leading managed hosting provider, we are in the business of supporting mission critical web sites and web based applications. NeoSpire is a growing company with over nine years experience in the managed hosting sector.

We have been successful because of our commitment to the customer and our employees. What makes us successful is we care about the customer and providing the highest level of managed hosting services available.

We are looking for a System Administrator. NeoSpire is located in downtown Dallas, TX.

The ideal candidate will have extensive knowledge of enterprise software products and have experience managing a wide range of software on multiple platforms.

Responsibilities:

Configuration and on-going management of Windows, Linux and Solaris systems.

Maintain network and system security, ensure redundancy and fault tolerance into a variety of architectures for production, QA, and development environments.

Proactively monitor environments and respond to alerts of system and application issues.

Closely control production environments to ensure stability and security.

Work with clients to implement system changes and resolve issues.

Ability to articulate technical concepts to a variety of audiences including clients, developers, engineers, and sales representatives.